What can we help with?

 

  • Grade disputes 

  • Aegrotat and impaired performance  

  • Academic integrity breaches 

  • Navigating tricky conversations with Course Coordinators and Colleges 

  • Academic grievances & complaints 

  • Support letters 

  • Course related issues 

Book a session with an Advocate

 

Raising a concern or making a complaint 

  • We can assist you with all these steps and it is better that you contact us early in the process. 

  • Know the name/number of the paper the issue lies with AND the name(s) of lecturers or tutors you have for that paper 

  • Prepare a written summary of the issue and if possible include a rough timeline of events: 

  • What is the issue? 

  • Why do you think it started? 

  • How long has it gone on for? 

  • What solutions have you tried? 

  • What is your desired outcome? 

  • Prepare records of communication between yourself and those involved (eg emails with lecturer) 

  • Prepare evidence supporting the issue/attempts to solve it (e.g. the marking sheet in question, the application for extension etc). 

  • Request help below, and we will get in touch with you 

Request Help

Assessments and Exams 

It can really suck when you don’t get the grades you were hoping for, especially if you have worked hard all semester. 

It's important to remember that your grades DON’T define you and you can still get yourself back on track. Here’s some of the things you can do: 

Request Help